Privacy Policy

Who we are

Our website address is: https://www.floatsalesonline.com.au.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information We Collect

We collect personal information from you when you visit our website, register for an account, place an order, or use any of our services. The types of personal information we collect may include:

  • Name
  • Email address
  • Phone number

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your orders and transactions
  • To communicate with you about your orders, inquiries, and customer service requests
  • To send promotional offers, newsletters, and updates (you can opt-out at any time)
  • To improve our website and services, based on user feedback
  • To comply with legal requirements

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include secure servers and encryption technologies designed to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website may use cookies to enhance the user experience, track website usage, and gather information about how you interact with our website. You can choose to disable cookies through your browser settings, but doing so may affect some features of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, shipping companies).
  • When required by law, or to protect the rights, property, or safety of Float Sales Online, our users, or others.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate or incomplete information
  • Request the deletion of your personal data, where applicable
  • Opt-out of receiving marketing communications at any time

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We recommend that you periodically review this Privacy Policy to stay informed about how we are protecting your information.